Dear guest,
Welcome to Siddhartha. Thank you for choosing us for your stay in East Bali, a truly unique part of the island that retains its distinct charm and authenticity.
You’ll find important information about our resort within this section. We have everything from opening hours to our sustainability practices and programs as well as general recommendations for your stay with us.
If you can’t find the information you need please don’t hesitate to ask. Our dedicated team is here to answer any questions that you have and to make sure that you enjoy your stay.
We hope that you create beautiful memories to last a lifetime during your time here.
Kind regards,
Barbara, Stefan & your Siddhartha Team
Internet Access
We have complimentary WiFi available throughout the property including all common areas, the pool bar, restaurant, dive center, and in each bungalow or villa.
You can access this through your own devices by selecting a Siddhartha Hot Spot and inputting a password – and you will be connected.
You may have to reconnect to the WiFi as you move through the resort -so keep your password on hand.
Hours of Operation
Reception
Daily: 7:00 am – 11:00 pm
Restaurant
Breakfast: 7:00 am – 10:00 am
Lunch: 11:00 am – 2:00 pm
Dinner: 6:00 pm – 9:30 pm
Pool Bar
Daily: 10:00 am – 12:30 am
Snacks: 11:00 am – 5:00 pm
Happy Hour: 6:00 pm – 7:00 pm
*Happy Hour
30% discount on beer, all cocktails & mocktails
Resort Boutique
Mon – Fri & Sun: 10:00 am – 1.00 pm and 2:00 pm – 6:00 pm
Saturday closed
Six Elements Spa
Daily: 11:00 pm – 6:00 pm
Game Area
Daily: 10:00 am – 10:00 pm<
Dive Center
Daily: 8:00 am – 5:00 pm
Gym
Daily: 7:00 am – 10:00 pm
Yoga
Yoga Class Schedule varies please refer to the blackboard at the yoga studio.
General Resort Information
Air Conditioning
The air conditioner remote control is located on the wall beside the bed near the sliding door. Please contact reception should you experience any problems with the air conditioning.
Please help us to protect the environment and switch off your air conditioner whenever you leave your bungalow/villa. Thank you very much for your cooperation.
Beach Access
Like everywhere in the north and northeast of Bali we have a shingle and rock beach in front of the resort. Four entries to the house reef and a relaxation area with sunbeds along the seaside wall are provided for your comfort. Please follow our request to not buy anything from beach sellers, no matter how cheap it seems to be. That is the only way to stop them from trying to sell at the beach and to guarantee your relaxation.
Business Center
Please contact reception for print and copy service for any needs you may have.
Checkout
Checkout time is at 12 pm (noon). If you require a late checkout please request the day prior to leaving and we will do our best to accommodate your request, based on occupancy. Rooms for day use can be provided if available.
Dress code
We like to dress casually but we ask that you not wear only swimwear in the restaurant. Please respect local habits and customs and refrain from topless sunbathing in and around the resort. If you wish to visit a temple or religious site please wear a top that covers your shoulders and knees.
Drinking Water
Drinking water is free for all guests in our resort. A gallon of drinking water is available in your bungalow or villa, and there are refills for personal water bottles at the pool bar, the dive center, and the restaurant. Refillable stainless steel water bottles can also be purchased at reception or the dive center. We practice a no single-use plastic policy onsite and for environmental reasons and ask that you do not bring single-use plastic bottles into the resort. Our employees are instructed not to refill single-use plastic bottles.
Sparkling mineral water in glass bottles is also available for purchase from your in-room mini-bar, the pool bar, and the restaurant.
Excursions – Tours & Activities
You will find an overview of all excursions and adventure trips through the links provided. Please contact reception for your reservations. We cannot assume liability for tours and trips organized and executed by a third party. See Tours page
Electricity
Indonesia uses a 220v 50 Hz electricity supply. We have adaptors available at reception if needed.
First Aid
First aid boxes are located at the reception, the spa, the dive center, and the pool bar. Should you need any first aid assistance please contact our staff or the reception on extension 2. A considerable pharmacy is located at our dive center. Please report any accident to the reception.
Gym
We have an assortment of fitness equipment in our small gym at your disposal. The gym is located below the lobby and is open daily from 07:00 am to 10:00 pm. Please note that using the gym is at your own risk; the resort assumes no liability. Personal trainers or a fitness coach are not available.
Half Board
In addition to breakfast, our half-board option includes the choice of one appetizer or soup, one main dish, and one dessert, per person per day and can be enjoyed at lunch or dinner. During dinner service, half-board guests may opt for the buffet or choose from any of the items offered on the “Chef’s recommendation” menu. IDR 200.000 will be credited towards any special menus, for half board guests.
Housekeeping
Housekeeping is offered daily in the mornings. If you have any special requests in regards to timing please contact reception.If you’d like your towels replaced please place them in the basket provided. Towels left on the towel racks will not be replaced.
In-Room Safe
Please use the electronic safe in your room to lock up all your valuables and papers. The resort assumes no liability for lost valuables. Please contact reception in case you prefer to lock up your valuables in the resort’s safe.
Laundry
Please help us in protecting and preserving the environment and natural resources. Place your towels in the provided basket to have them replaced. Towels left on the towel racks will not be replaced. The resort has a well-equipped laundry. Please refer to the laundry list inside your cupboard for the prices of the services provided.
Bathroom Amenities
Our amenity products are sulfate-free which means zero toxic chemical buildup in the waterways that could affect aquatic environments. They contain zero toxic chemicals that greatly diminish the potential to pollute groundwater making it safe even when rinsed down the drain and ends up in water systems. Made in Bali, with globally sourced ingredients, all Sensatia Botanicals products are cruelty-free, free of parabens, palm oil, synthetic dyes, and artificial fragrances.
“Leftovers”
You are most welcome to leave any leftovers like toiletries, sunscreen, insect repellent spray, and medication back at our dive center. We’ll provide these little treasures to guests who might have forgotten to pack such helpful items.
Please give any postcards or letters to the reception team, we are happy to deliver them to the post office for you. Postcards and stamps are available in our boutique.
Meeting Room
Our conference room is complimented by full audiovisual equipment, presentation, and stationery supplies with personalized refreshment services available throughout your event. Our open-air restaurant is available for semi-private group meals. For more details please email hotel@siddhartha-bali.com.
Payments
You will sign a bill for every service provided by the resort. Please check every bill before you sign it. All your signed bills will be presented to you at the hotel check-out. Interim payments can be organized at our front desk. Payments by credit cards will be converted to the current rate of exchange for Indonesian Rupiah. We accept MasterCard and VISA and IDR cash payments.
Personal Bar | Mini Bar
An in-room personal bar offers a range of snacks and beverages. Please refer to the menu in your room for a list of the items available and their prices.
Pest Control
You’ll find mosquito repellent and natural incense inside the ceramic turtle on your balcony to burn if there are mosquitos. We also have a plug-in mosquito repellent in each room, but we suggest keeping your doors closed to keep any bugs out. We also have ongoing pest control measures in place for the entire resort to keep pests and mosquitos to a minimum.
You may also come across the occasional friendly Gecko, which are completely harmless and can be quite helpful, as they eat mosquitos.
Plugs | Plug Adapter
The plug type at our resort is Type C/F, which is the two-pin plug type that is used in most parts of Europe.
Power Outages
Power cuts are unfortunately still a common event in Bali. Candles, matches, and a torch are provided in your room if needed.
Security
The resort has security service. Our security guards do continuous patrols for your safety. In case of observing any suspicious situations please inform the reception immediately.
Shoes
It is common in Asia to leave shoes outside the door to avoid bringing any dust and dirt inside the rooms.
Shopping
Our Resort Boutique is located below the lobby. The shop offers a large selection of local handicrafts, antiques, clothing, sarongs, Balinese coffee & teas, local spices, Balinese soaps, and toiletries. Postcards, stamps, and cigarettes are available as well.
Our Dive Center also sells a range of items for divers and water lovers. These include locally handcrafted silver jewelry, dry bags, rash guards, and Siddhartha branded T-shirts.
Sun Care
Bali is situated very close to the equator where the sun can be strong and harmful to unprotected skin. We advise that you use waterproof sun lotion with at least 30+ SPF protection. Do not neglect sun protection even whilst snorkeling. Wearing a T-shirt and hat is highly recommended. If you forget your sunscreen we have a selection available for use that has been left behind by previous guests.
Swimming
Please exercise care and common sense whilst swimming or snorkeling on the house reef. Do not touch corals or any sea creatures as some are venomous. Do not swim in the sea if the weather is too rough. Always let someone know of your whereabouts. Never swim in the open ocean beyond the safety of the house reef.
Tap water
The resort is supplied with fresh water from two wells in the resort area and we are connected to the government water pipeline as well. The tap water is perfectly fine to shower with and for cleaning your teeth but it should not be used for drinking. The property has no single-use plastic onsite and offers guests free refills for reusable water bottles throughout the resort. You can also purchase mineral or sparkling bottled water (in glass bottles) from your mini-bar, or at the restaurant.
Tips
A central tip box is located at the reception. Of course, the decision is up to you whether you would like to tip and how much you would like to spend. Please remember that around 115 employees are looking after your well-being. Most of them are working in the background. It is always a big celebration for our employees when the content of the tip box is divided into equal shares between all of them at the end of every month.
Transport/Transfers
Airport transfers and onward transportation can be arranged through the reception desk, for a fee. If you wish to book please let us know at least 24 hours in advance.
Internal & International Calls
(Telephone Use)
Reception: 0
Bungalow to Bungalow
Bungalow number + 100 (e.g. bungalow 16 = 116)
Villa Pantai 141 & 142
Villa Santai 143 & 144
Wake Up Calls
Dial 0 for reception to request your wake-up call.
Your in-room phone will ring at the required time.
Our wakeup call system works without an announcement after picking up the phone you will hear the off-hook signal.
Spa 308
Dive Center 150
Local & International Calls Our Wi-Fi connection allows the use of free services such as Zoom, Skype, WhatsApp, Google Hangouts, Messenger or similar.
General Safety & Health Tips
A holiday in Bali is not complete without exploring the treasures of the marine world. Swimming, snorkeling, or diving offer you a great opportunity to do so.
Please consider the following:
- Do not touch anything underwater.
- There are creatures that can be poisonous or cause itching or rashes.
- Do not remove dead or living corals or shellfish from the sea.
- Plankton may sometimes cause itching or a small rash.
- Should you experience this, please come and see us at the dive center. Do not try to wash away the residue with water, soap, or sand – vinegar is the best option.
- We have constructed three entrances to the house reef directly in front of the resort.
- Out of religious and local regulations we are unfortunately not permitted to build a jetty or sea wall.
- Heavy wind and wave conditions can make the entrances slippery and difficult to use.
- Please use booties and inform someone if you are swimming, snorkeling or diving on the house reef.
- Please limit your swimming activities to the pool when there is high waves or strong wind conditions.
- Please be aware of how far from the resort you participate in swimming and snorkeling activities.
- The buoys for our dive boat also mark a reasonable distance for a safe return from your water activities.
Health Tips
- Do not forget to apply sun protection when swimming or snorkeling in the sea.
- We recommend wearing strong sunscreen, a t-shirt, and a cap.
- Due to the high plankton content in the sea, ear infections can easily occur.
- Wash your ears well with fresh water after each saltwater contact.
- Do not use cotton buds or fingers to clean your ears.
- Be sure to drink enough water every day. Your body dehydrates extremely quickly in these climatic conditions.
- We recommend drinking at least 2-3 liters of water each day and eating lots of fruit.
- Headaches and fatigue/sluggishness are usually a sign of dehydration (insufficient fluid intake, water).
- We recommend drinking at least 2-3 liters of water each day and eating lots of fruit.
- In the event of an ear infection, injury or other health issues contact the reception or the dive center. Please do not wait too long before reporting.
- We deliberately refrained from installing mosquito nets in the bungalows. The nuisance caused by mosquitoes in the northeast of Bali is limited.
- If you are susceptible to mosquito bites, use the available incense spirals on your terrace.
- You will also find mosquito spray and an electric mosquito repellent that you can plug into the wall to reduce mosquitoes in your bungalow.
Plastic Waste in Bali
Indonesia is considered the second-largest producer of plastic waste worldwide. In 2010, 3.22 million tons of plastic waste were disposed of in Indonesia in an uncontrolled manner, an estimated one-third of which ended up in the ocean. A significant portion of Bali’s waste simply ends up uncontrolled in the ocean, where it poses an increasing threat to humans, animals, and the environment.
An evaluation showed that of the daily waste Styrofoam constitutes 5%, plastic straws 12%, plastic bags 15%, plastic bottles 20%, and food packaging 22%. Tourists consume on average five times as many resources as local residents and thus contribute immensely to the growing garbage problem.
The popular holiday island of Bali is visited by over five million tourists every year. At the end of 2017, the Bali government announced a garbage emergency. This wake-up call led to the local government declaring a long-overdue ban on single-use plastic the following year, however, it is not strictly enforced.
Tiza Mafira, the founder of the “Gerakan Indonesia Diet Kantong Plastik (GIDKP)” movement, calls on organizations and authorities not to mislead the public by assuming that recycling alone can solve all waste problems. Rather, recycling activities should enter into a symbiosis with the ban on single-use plastics.
Even without strict enforcement at the government level, local community efforts are diligent and building. The first signs of success are already emerging. Supermarkets and retail chains have banned plastic bags and are selling reusable shopping bags instead. In addition, a growing number of cafes, local restaurants, bars, and hotels have switched completely to stainless steel, glass or bamboo versions of straws and refillable drinking bottles. Regulations that prohibit single-use plastics should not actually burden or punish anyone. Instead, they have been shown to encourage changes in consumer behavior to be more environmentally friendly.
With a lack of a comprehensive waste management system in Bali and no consistent alternatives, general practice is that garbage can be dumped in rivers, green spaces, and on the side of the road – or simply incinerated.
Studies have shown that the key to tackling the problem of plastic waste pollution is a holistic approach. The three R’s (Reduce, Reuse & Recycle) have established themselves as a widespread approach since the 2002 World Summit for Sustainable Development and are, among others, strongly promoted by the United Nations Environment Program (UNEP). Bali’s one-way plastic ban is fueling hope that Indonesia’s plastic waste emergency will no longer be tolerated by politicians or society.
Even if a 70 percent decrease in plastic pollution in the sea within a year sounds utopic: a start has been made. And we all must continue to do our part.
Be the change we want to see in the world — GANDHI —
Reduce | Reuse | Recycle & Drinking Water
At Siddhartha, we work hard to educate our staff, the surrounding community, and our guests about the danger to us and our planet from single-use plastics. We have minimized and almost completely eliminated almost all single-use plastic and packaging in our resort.
We offer FREE drinking water through refill stations throughout the property as well as in your bungalows. You will also find still (mineral) or sparkling bottled water (in glass bottles) for purchase in your mini-bar, or at the restaurant.
Please note that our employees are instructed to not refill single-use plastic bottles.
Stainless steel bottles can be purchased at reception and in the dive center. The proceeds from the sale of these personal water bottles will go entirely to our environmental projects.
Balian – glass bottle drinking water
These glass bottles with natural, high-quality mineral water from a spring in the Mt. Agung area.
The sale of Balian Drinking Water supports a local village community whose inhabitants largely make a living as employees of this company.
Single-Use Plastic Bottles & Bags
We ask that you please minimize bringing any single-use plastic bottles and bags to our resort. Kubu is far from any landfills and has no government waste management. The recycling companies we approach no longer accept plastic bottles, so they inevitably end up in wild landfills.
Kubu Marine Park – Reef Restoration & Conservation
We founded “Kubu Marine Park” in 2012 and are registered in Bali as a non-profit association. The purpose of “Kubu Marine Park” is to protect the environment, educate and sensitize students about active measures for environmental protection, and avoid waste of all kinds, in particular – plastic.
Together with local authorities and schools, we organize 3-4 annual events to remove garbage from wild landfills, roads, greens, and forest areas. The collected waste is sorted by us and delivered to local recycling companies in Karangasem, who in turn ensure this waste is disposed of appropriately.
After the volcanic eruption of Mt. Agung in the early 1960s, many reefs were destroyed and covered with a thick layer of volcanic sand. With our House Reef artificial reef project, we continue to increase the fish and promote natural coral growth on the reefs around Kubu again. This is an ongoing project and one that is dear to our hearts. Every dive you make with us contributes funds to support the reef-building and conservation activities – we thank you for your support.
Direct donations are always welcome too. Please contact the dive center for more information or email us at (dive@siddhartha-bali.com )
KUBU MARINE PARK
Jl. Amlapura-Singaraja
Desa Kubu, Kabupaten Karangasem
80853 Bali-Indonesia
Game Area
- Minors below the age of 15 years can only use the pool billiard under parental guidance.
- All persons using the facilities in the game area do so at their own risk.
- If you move equipment, please put it back where it belongs.
- We cannot assume liability for lost or forgotten items in the game area.
- Certain parts of the equipment might be stored in the boutique or at the reception to prevent loss or destruction. Do not hesitate to ask.
- Please report broken or defective equipment to reception.
- Thank you very much for your understanding.
Fitness Center
- Parental guidance is required for minors under the age of 18 years.
- The use of all fitness equipment in the gym is at your own risk.
- No personal trainer/supervisor is available.
- No food or drinks (except water) are allowed in the gym.
- Please wear appropriate indoor footwear and clothing. Working out topless is not allowed. Always wear your T-shirt, regardless of how much you sweat.
- You are required to clean each machine after use. Use a towel and paper napkins to clean each machine with the sanitizer provided.
- Do not move heavy fitness equipment around in the gym.
- We cannot assume liability for lost or forgotten items in the gym.
- Please report broken or defective equipment to reception.